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Pick-Up
Truck

FREQUENTLY ASKED QUESTIONS

FAQS

  • HOW MUCH IS DELIVERY?
    We deliver to Melbourne Metro for a flat fee of $15. Outer Melbourne delivery is charged at $25. Check our delivery map for details.
  • WHERE DO YOU DELIVER?
    We deliver to Melbourne Metropolitan area.​ If you require delivery in the greater Melburne area outside of this map, a fee of $25 applies. Check our map for details.
  • IS THERE A MINIMUM ORDER?
    There is no minimum order.
  • CAN I PICK UP?
    You can choose to pick up for free direct from us. Caspers Pies & Pastries 5/381 Bayswater Rd, Bayswater Select a pick up option during checkout and we will alert you when you order is ready to collect. Pick up times are between 10am - 3pm.
  • WHEN DO YOU DELIVER?
    We deliver every Tuesday to Friday between 9am-5pm.
  • CAN I CHOOSE MY DELIVERY DAY?
    We deliver every weekday between 9am-5pm. Order before 4pm for next day production and delivery the following business day If you require delivery on a particular day, give us a call and we will try and assist.
  • CAN YOU DELIVER AT A CERTAIN TIME?
    We deliver every weekday between 9am-5pm. We are unable to advise on an exact delivery time as it depends on other orders being delivered on the same day. If you are not going to be home, please leave an esky or cool bag on your doorstep.
  • WHAT IF I AM NOT HOME?
    We are practising safe, contactless delivery so your order will be left on your doorstep. If you are not going to be home, we ask that you please leave an esky or cool bag out front and we will place your order in there.
  • ARE YOUR PRODUCTS FROZEN?
    Defineitly not! Our products are all made fresh to order. We recommend you consume within 3 days, otherwise you can freeze.
  • HOW DO I KNOW WHICH FLAVOUR IS WHICH?
    Easy! Each of our flavours has a different topping. Check out our Pastry Guide to determine which is which.
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